Last Updated: 28 July 2026

Welcome to 8Pulse (“we”, “our”, “us”). These Terms & Conditions govern your use of https://8pulse.com.my (“Website”) and the purchase of products from our Website.

By accessing or using this Website, you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of the Website.

1. Eligibility

By using this Website, you confirm that:

You are at least 18 years old or have the consent of a parent or legal guardian.
The information you provide is accurate, complete, and up to date.
You will use this Website only for lawful purposes.

2. Account Registration

You may create an account to enjoy a faster checkout experience and access your order history.

You are responsible for:

Maintaining the confidentiality of your account credentials.
Restricting access to your account.
All activities conducted under your account.

Please notify us immediately if you believe your account has been accessed without authorization.

3. Product Information

We strive to ensure that all product descriptions, specifications, prices, images, and availability are accurate.

However:

Product images are for illustration purposes only.
Actual colors may vary depending on your display settings.
Minor differences in packaging or appearance may occur due to manufacturer updates.
Product availability is subject to stock.

We reserve the right to correct any errors or inaccuracies without prior notice.

4. Pricing

All prices displayed on the Website are in Malaysian Ringgit (RM) unless otherwise stated.

Prices may change without prior notice.

The price charged will be the price displayed at the time your order is successfully placed.

5. Orders

After placing an order, you will receive an order confirmation email.

Receipt of an order confirmation does not constitute acceptance of your order.

We reserve the right to:

Accept or decline any order.
Cancel orders due to pricing errors, stock shortages, suspected fraud, or other legitimate reasons.
Limit quantities purchased per customer.

If payment has already been made for a cancelled order, we will issue an appropriate refund.

6. Payment

We accept payment methods available during checkout.

By completing a purchase, you confirm that:

You are authorized to use the selected payment method.
The payment information provided is accurate.

Orders will only be processed after successful payment authorization.

7. Shipping

Shipping times are estimates only.

Please refer to our Shipping Policy for detailed information regarding processing times, delivery, shipping fees, and courier services.

8. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

Please review that policy before making a purchase.

9. Promotions & Discount Codes

Promotional offers, vouchers, and discount codes:

Cannot be exchanged for cash.
May not be combined unless expressly stated.
May have expiry dates or minimum purchase requirements.
May be cancelled or modified without prior notice.

We reserve the right to reject promotions that are used fraudulently or contrary to their intended purpose.

10. Intellectual Property

All content on this Website, including but not limited to:

Logos
Product images
Graphics
Text
Icons
Videos
Website design

is owned by or licensed to 8Pulse and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, or use any content without our prior written permission.

11. User Conduct

When using this Website, you agree not to:

Violate any applicable laws or regulations.
Attempt unauthorized access to our systems.
Upload malicious software or harmful code.
Interfere with the operation or security of the Website.
Use the Website for fraudulent activities.

We reserve the right to suspend or terminate access for violations of these Terms.

12. Limitation of Liability

To the fullest extent permitted by law, 8Pulse shall not be liable for:

Indirect or consequential losses.
Loss of profits, revenue, or business opportunities.
Delays caused by courier services or third parties.
Interruptions or temporary unavailability of the Website.
Events beyond our reasonable control.

Nothing in these Terms excludes liability that cannot be excluded under Malaysian law.

13. Warranty Disclaimer

Unless otherwise stated, products are sold without additional warranties beyond those provided by the manufacturer or required by applicable law.

Customers should use products according to the manufacturer’s instructions.

14. Force Majeure

We shall not be responsible for delays or failure to perform our obligations due to events beyond our reasonable control, including but not limited to:

Natural disasters
Fire
Flood
Pandemic
Government actions
Power outages
Internet disruptions
Labour disputes
Courier service interruptions

15. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using this Website, you consent to the collection and use of your information as described in that policy.

16. Third-Party Links

Our Website may contain links to third-party websites for your convenience.

We do not control or endorse those websites and are not responsible for their content, privacy practices, or services.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Malaysia.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.

18. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Changes will become effective once published on this Website. Continued use of the Website after any updates constitutes acceptance of the revised Terms.

19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

8Pulse

Website: https://8pulse.com.my

Email: support@8pulse.com.my

Business Hours:

Monday – Friday

9:00 AM – 6:00 PM (Malaysia Time)

By accessing or using https://8pulse.com.my, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Terms and Condition